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Are you struggling to grow your relationships with customers in the aviation industry? Then, there is a simple solution: sales and marketing software for the aviation industry.
Aviation sales and marketing software give operational support to airlines, airports and fixed-base operators like taxi services, cafes and other airport service providers to boost fleet and crew management. But the software tools are also used by private businesses with huge numbers of aircraft machinery. They also aid to improve organization efficiency by assisting organizations in keeping within the budget, tracking expenses and work orders.
Airline software tools help manage flight schedules and bookings, market airline services to gain more customers and provide quality customer support. Sales and marketing software accessible communication gives workers a platform to work together and allows you to manage all facets of your business like scheduling.
Aviation software tools help track work orders, invoices, and inventory automatically, which helps save users’ time since there are always lots of accounting for aircraft repairs and maintenance involved.
General features of CRM for Aviation:
Flight attendant management and scheduling
Boarding and concierge management
Customer information management
Fixed based operator management
Flight scheduling, dispatch and pilot management
Cashier POS solution for on-site ticket check-in and sales
Airline website and supporting online ticket sales
Revenue cycle management, cost and financial analysis
Maintenance planning and management
Plane quality assurance, inspection management and engineering support
Fuel tracking and fuel truck management
Airplane material, parts ordering and inventory management
Airport maintenance management
Airport workforce check-in and out
Aircraft utilization and time management
Lot costing, contract, warranty and lease management
This is about determining the effectiveness of the software regarding managing and tracking your inventory. Additionally, this is about having software installed on mobile devices or web-based sales and marketing software.
Some of the benefits that sales and marketing software tools provide for airline companies include; developing a better understanding of their daily expenses, state of their machinery, saving time, helping with budgeting and improving the efficiency of equipment and crew management.
The Best Sales And Marketing Software In Aviation
1. MonkeyPesa
MonkeyPesa CRM is an all-in-one automation tool. MonkeyPesa is a cloud-based CRM Software with inbound and outbound marketing, sales marketing, automation, or customer support services. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you.
The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resource and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead, or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or upload files. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
It is a catch for small and medium enterprises, from social networking tools, project management to CRM, document management, calendars, team management, email marketing, phone management, and flawless lead management.
Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.
2. Zoho Desk
Zoho Desk is a customer service software commonly known as “the gold standard for great customer relationships.” The software helps businesses get prospects, follow up with customers, generate more sales, increase profits and earn more revenue. This is a soul aim for the majorly of the businesses.
Zoho customer service software collects information regarding sales, marketing, and customer service activities and centralizes it in one place, which helps to align business activities. Furthermore, the software captures and records critical customer information, which may be helpful while doing a follow-up or any other engagement reasons.
Zoho customer service software can be personalized to meet the demands of every business irrespective of the nature and the size of the company. Both startups and large companies use Zoho CRM. The software caters to all modern industries, including; real estate, healthcare, insurance, media, legal, restaurants, banking, travel, tax, freelancers, profit and non-profit companies.
Zoho service software features include;
lead management
deal management
contact management,
workflow automation, and more.
The software integrates with other applications and tools like; Evernote, MailChimp, Google Apps, Microsoft Office and QuickBooks.
Zoho service software pricing: Zoho has a free version that lasts for the first 15 days, but paid packages go for; a standard package is for $12 a month, Zoho Begin is for $7, professional goes for $20 a month, enterprise goes for $35, Zoho ultimate goes for $45 while the unlimited edition goes for $100 every month.
Benefits of Zoho customer service software:
Its products and functions are easy to use
Suitable for sales organizations, primarily those with the complicated B2C sales cycle.
Refunds customers who are not satisfied with their services
3. Pipedrive
The most friendly and easy-to-use sales software planned to go well with small and medium businesses. It is designed with the most trusted features to aid you in administering your business and envisage the sales pipeline and the sales activities to prioritize. Chatbots and webforms are some of the features of Pipedrive to help you monitor and manage leads. Considering the characteristics of Pipedrive, here are some of them;
Monitoring communication through calls and emails
Scheduling meetings
Saving time
Activity reminders like open API and webhooks
Security reports and insights.
Pipedrive easily integrates with other tools, for example, salesforce, HubSpot, and Zoho.
Additionally, Pipedrive tracks and organizes sales activities hence efficiency and effectiveness.
Pipedrive offers a free trial. An essential package is $15 per month; an advanced package is $29 monthly; a professional package goes $59 monthly, while an enterprise package goes $99 per month.
Why should you use Pipedrive?
It puts all your contacts, emails, calls, deals in a central place, making it easy to access
It helps teams work efficiently since it speaks to business needs
Gives access to customer reporting tools. There are more advantages of using Pipedrive sales software; you need to try it.
Promotes efficiency via the visual representation of the entire deal process
Pipedrive features include;
Monitoring communication through calls and emails
Scheduling meetings
Saving time
Activity reminders like open API and webhooks
Security reports and insights.
Pipedrive easily integrates with other tools, for example, salesforce, HubSpot and Zoho.
Additionally, Pipedrive tracks and organizes sales activities hence efficiency and effectiveness.
Pipedrive pricing: the software has a free trial. There is a monthly or annual subscription provision depending on what you want for your business. An essential package goes for $15 per month; the advanced package is for $29 monthly, the professional package goes for $59 monthly, and an enterprise package goes for $99 per month.
Why should entrepreneurs consider Pipedrive?
It puts all your contacts, emails, calls, deals in a central place, making it easy to access
It helps your teams work efficiently since it speaks to business needs
Gives access to customer reporting tools. There are more advantages of using Pipedrive email marketing software; you need to try it.
Promotes efficiency via the visual representation of the entire deal process
4. Sage CRM
Over the years, Sage has gained trust, and so far, over 15,000 companies worldwide are trusting sage as one of their stand-alone business solutions. Sage CRM helps businesses improve productivity and visibility, aiding businesses to make informed decisions.
Sage CRM is a cloud-based CRM that gives flexibility to teams to work from anywhere, which improves performance and productivity. Additionally, Sage CRM gathers all the customer data into a single platform; this makes monitoring easy and turns a business into a customer-centric company.
Sage CRM supports several industries, and these include;
Financial industries
Hospitality and hotel management
Agriculture
Maintenance and field service
Manufacturing, retail and distribution
SAGE CRM features are categorized into sales, marketing, usability and customer service, these include;
Email and SMS communications
Lead, opportunity and close tracking
Customizable workflow
Insight and trend-tracking with charts, dashboards and reports
Campaign progress and result reports
Automated case logging
Escalation of cases
Customer self-service
Document library
Easy to use and adaptable
5. Efficy
Efficy sales and marketing software is a platform that adjusts to fit all the company's needs and sizes. The software permits users to grow and develop commercial activities in a structured manner via integrated action like; CRM, document management, marketing campaign and contact management.
The software provides CRM solutions for companies that want to align workflow and manage all client-related tasks on a central platform. The software keeps leads organized; therefore, you can easily connect with your customers anytime. The software also allows workers to work together via a shared platform to accomplish tasks and update results in real-time.
Efficy features include;
360-degree customer view
Product catalog
Marketing campaigns
Segmentation
Gamified CRM
Interaction log
Note: aviation software costs range from $30 to $80 and above, this is a monthly charge per user, but some vendors offer free versions for trial.
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