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To achieve revenue growth for your business, you need unified efforts of sales and marketing teams to gain a good insight into your existing and potential customers’ product preferences. This helps you know your customers’ interests to provide services that align with their needs.
Sales and marketing software help to save time since most tasks are automated. This reduces administrative tasks and gives employees more time to look into other activities that are much more profit-making.
Sales and marketing software help save money since users subscribe to monthly or annual payments, which could be much cheaper than hiring many employees to accomplish multiple administrative tasks.
Using sales and marketing software helps improve lead quality; that is, teams develop mutually beneficial feedback that develops high-quality lead generation, which aids groups to meet SMART goals.
Sales and marketing software helps to build trust amongst clients. This is due to constant messaging and full-time interaction during the sales process. Consistency builds confidence, which creates a long-lasting relationship that results in customer retention and repeated purchases.
Companies are highly on the lookout for the best software to enable sales and marketing automation to reduce the redundancies of marketing and sales processes.
The adoption of sales and marketing software ensures that all data is in one place, helping the
modern marketers save time and resources while at it.
The Best Sales And Marketing Software In Zimbabwe
1. MonkeyPesa CRM
MonkeyPesa CRM is in the bracket of an all-in-one business automation tool. From sales marketing, automation or customer support. With the devotion to help Small and Medium Enterprises (SMEs), MonkeyPesa is a user-friendly tool. The pricing, features, analytics, easy-to-interpret dashboard make it ideal for you. It is the best CRM in Zimbabwe.
The CRM aids businesses to get prospects, insights, converts more leads to become customers and manages with customers across several channels. At the same time, they go through the selling process.
The services offered include; Sales pipeline management which helps companies to sell faster and get more prospects into the business. The invoicing and billing system allows track time, generating invoices, Pro-forma invoices, quotes, and getting much more money faster. And the real estate system helps real estate companies to acquire property, landlord management, tenant and the necessary automation.
MonkeyPesa CRM Features:
Team collaboration
Contact management
Pipeline management
Data security
Insights, analytics and reports
Human Resource and payroll
Inventory and stores
Bulk SMS and emailing
Accessible Communication is a giant step into maintaining good relationships with clients. Strong relationships generate more sales and support, improve client satisfaction, and can even reduce business expenses.
A closed buyer is just as vital as a new lead. MonkeyPesa CRM allows you to create charges based on a prospect’s information, schedule calls for them at any point in time, take notes based on our interactions, and easily save and organize that data for future use. In a nutshell, you are moving a sales lead or prospect from one stage of your sales funnel to the next.
The MonkeyPesa CRM allows you to add contacts manually or via a file upload. Because the goal is to have streamlined communication in the sales process, you do not have to open another platform to make calls with your clients and prospects. The dashboard enables calls. In addition, all these interactions are captured in case you need to make clarifications and references.
Social Media is a very relevant tool of sales and marketing today. Every passing day, there is a new social media channel your clients and prospects sign up for. MonkeyPesa provides a centralized location for all your social media interactions — tweets, posts, reels, videos, comments, replies, Direct Messages.
2. Smart sales CRM
Smart sales CRM is an all-in-one sales software that sales agents, organizations and representatives commonly use. Smart Sales CRM is widely used in Zimbabwe. Smart sales software helps you create a professional customer invoice in just a few minutes which isn’t the case with some software. Additionally, smart CRM does all your tax calculations and prints for your customers, which reduces employee workload.
Smart sales CRM has a provision for online payments through invoices which makes processing payments a bit faster.
Smart sales payments can be made through; PayPal, Stripe, 2Checkout, Authorise.net, Braintree, PayU Money, Mollie and Instamojo.
Features
Managing customer contact information in a single central tool
Following up and driving leads to get business
It contains bills online and tracks payments
Helps to meet business goals by assigning tasks to employees
Customers and lead management
Billing management
Project and task management
Customer service
Smart sales software values its customers, and they are put at the centre of the business. The software can help you manage relationships with clients and leads by centralizing all the customer information in one single place/ platform. Information that CRM usually captures includes; phone, email, address and sales documents, plus any other customer details that might appear necessary.
Smart sales software assigns leads and prospects to sales reps who can best meet their interests and needs, enhancing a good relationship. Additionally, smart sales software saves notes and uploads files to customer data to keep critical information or data secure and safe.
Zimbabwean companies commonly use smart sales CRM to track sales, following up on sales quotes, while sales reps use it to sell anywhere at any time. This hugely benefits the company since the software is cloud-based and mobile.
3. PHP CRM
PHP CRM is a software commonly used by Zimbabwean SME companies. The software uses CRM technology to boost performance, productivity, profitability and revenues for the company. In addition, the software engages customers constantly, which promotes customer satisfaction and develops customer retention over time.
PHP CRM identifies customers virtually and engages them on an individual basis virtually. This means that customers are attended to and find responses to their queries in time which promotes satisfaction and retention in the long run.
Features of PHP CRM
Accounting CRM system for your business
Invoice billing management system
Expense management system
GST tax management system
Inventory management system
Reports management system
4. SAP Africa
SAP Africa CRM is the leading CRM software in Southern Africa, growing your fans and your business with more personalized content. SAP Africa CRM innovatively provides solutions depending on the company's needs, the set goals, the nature of the business and the journey that an entrepreneur chooses for their business.
Businesses in Zimbabwe use SAP Africa CRM to help forecast the future of your business which allows you to plan so that they make sound business decisions to keep the business improving and growing.
Putting people first helps your business grow and thrive; SAP Africa CRM has the best Human Experience Management that helps construct and develop the best employee experience that drives growth. In addition, SAP Africa CRM is the best marketer and technology leader in business management software; it provides comprehensive business software through SAP applications, services and support.
SAP Africa CRM has different product categories: ERP and finance, CRM, network and spends management, supply chain management, human capital management, business technology platform and customer experience.
SAP Africa CRM helps identify opportunities, grow more profits and revenues, and engage customers with experiences customized to each individual depending on the data captured by CRM.
SAP Africa CRM integrates with all applications, which help to boost communication, improve responsiveness, grow opportunities and stay ahead of your competition. SAP Africa CRM serves many industries, including energy and natural resource industries, financial services, consumer industries, discrete industries, service industries, and public services.
5. weCRM
weCRM is a web-based, easy-to-use CRM software with the best features and functionalities that any entrepreneur would need to manage customer-to-business relationships effectively. weCRM software organizes data from sales activities, marketing, and customer service support functions and centralizes it in one location, making accessibility and analysis easy.
To help the business grow more sales, weCRM prioritizes decisions based on the collected and analyzed data. The software, therefore, gives you a 360-degree view of customers’ data to help you understand the history of your customers. For example, the data might include demographics, contact information, support interaction, transactions, and purchase history.
weCRM data helps entrepreneurs understand more about their clients' market behaviors by knowing their trends and buying patterns. Since 2002 to date, the cloud-based CRM has been delivering complete CRM solutions to Zimbabwean entrepreneurs.
Features:
Sales teams and customer management
Dynamic reports and dashboards
Access to your CRM from anywhere
Lead management
Account management
Product customization
Activity management
Contact management
Security management
Microsoft Outlook plug-in
Opportunity management
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