The support you offer your customers — both before and after they buy and use your products or services — helps them have an easy and...

Help desk software is the heartbeat of a well-run help desk and is vital for business owners. It's one of a company's top priorities...

Zoho Bigin is a sales engagement CRM designed to help SMEs turn more leads into revenue. It provides a great platform to monitor leads...

Zoho CRM, at a glance, is a rich software that can combine a sophisticated CRM/contact management system alongside email and newsletters....

One of the most stretchy and authoritative CRM you can trust your small startup with is Keap because it supports the growth of pipelines,...

Sendinblue is a darling of email marketing platforms because of all the incredible automation features and attractive and competitive...

When it comes to sales, most businesses tend to focus just on 2 metrics; how many sales have been made and how much revenue made. These 2...

A sales campaign is a focused effort to promote and sell a product or service to a specific target audience. Planning and executing a...

Marketing is a perfect example of change as a fact of life. It is ever-evolving. The turn of the decade came with...

Financial tech has one of the most extensive needs for customer support. Having previously worked in a Fintech (a small one at that), we...

Increasing sales is a crucial part of running a successful business. Here are 10 creative ways to boost your sales: Offer a loyalty...

Maktech Investments Limited is a construction company based in Kampala, Uganda. The company needed software to manage its sales,...

Not every lead you get will convert into a sale. In fact most leads will not turn into sales at the end of the day. It becomes important...

I ( Kenneth Ntende ) have trained several sales teams (over 300) on the art of selling. Part of what we do in this training is help...

Marketing automation simplifies and shortens the marketing process seamlessly. As a result, communication and conversions happen a lot...

Marketing automation software simplifies and shortens the marketing process seamlessly. As a result, conversions happen a lot quicker....

According to a study conducted in 2012, 44% of organizations found transacting sales hard, and this number hard shot to 49% by 2017. So...

Selling involves the customer communicating their needs to the salesperson and deciding to purchase! Or simply visiting a shop and...

A good CRM helps run a successful business, from small to large companies. Running a successful business includes; managing customer...

Sales involve the engagement of reps directly with leads and prospects to explain further the importance of a business's products and...

Selling is fun. Before you know it all, you are already closing business deals and making heavy money transactions. That is what sales...

Cold calls are the most everyday sales call. Here, the salesperson and buyer don't know each other and will be coming into contact for...

Generating the power of sales is all businesses need to keep flowing, and it is such a beautiful momentum that all enterprises need...

Sometimes a business can’t just rely on the current customers or those who looked out for it because they want to have a specific good or...